We work hard every day to satisfy our customers. If you are not completely satisfied, we will provide a refund for items returned with a receipt (and a store credit for items returned without a receipt) within 60 days of the date of purchase, subject to the details and exclusions below.
Certain items may only be returned in-person to one of our retail stores. All items must be returned in the country in which they were purchased.
ALL RETURNS: We offer an exchange for the exact same product, if available on most items returned within 60 days of date of purchase, with or without a receipt. See exclusion below.
WITH A RECEIPT: Items can be returned for a refund of the original purchase price plus applicable taxes items within 60 days of date of purchase. The refund will be in the original method of payment. Proof of purchase required.
WITHOUT A RECEIPT: Items returned without a receipt within 60 days of date of purchase will only be refunded in the form of a store credit. This store credit will be issued for the item’s lowest sale price plus applicable sales tax.
- No returns can be accepted on Firearms, black-powder guns, ammunition, gunpowder, primers, reloading lead and brass, bullets, binary explosives, treestands, and mouth calls. All sales of these products are final.
- Gas-powered items or drones can only be retuned in new, unused condition. If any of the following circumstances apply, the item is not eligible to be returned:
- Item shows signs of use.
- Oil or fuel has been added.
- Missing original packaging.
- Missing any accompanying manuals or accessories.
- Boats, motors, trailers, ATVs/UTVs, parts, and any other products purchased through any of our TRACKER MARINE® or other boating centers. These products are subject to separate return policies and/or warranties available through our boating centers.
- Returns will not be accepted on any custom special orders products.
- All sunglasses purchased at any of our stores or online are subject to the return policy of our exclusive sunglasses partner, the Sunglass Hut.