If you are not completely satisfied with your purchase, merchandise may be returned to us for an exchange or refund within 90 days of purchase. After 90 days returned merchandise will be accepted on an inspection basis only.
Warranty Claims
Merchandise covered by a manufacturer’s warranty must be sent directly to the manufacturer for replacement or repair.
Exchanges
Items may be exchanged for another product or will be refunded in the form of a gift card. Regular shipping charges, duty, and taxes will apply on any exchanged merchandise.
Refunds
Items returned with a receipt will be refunded at the original purchase price in the original method of payment used on the order. Items returned without a receipt will be processed at the lowest sale price. Shipping and handling charges are not refunded unless we made a mistake in the shipment of your order.
Instructions for Shipping Your Return
- Please complete the return form, click HERE to print a form.
- Package the item(s) securely in the original shipping carton, affix an address label, ship package prepaid and insured to the following address:Customer Returns
501 Cliffhaven Rd
Prairie Du Chien, WI 53821 USA - Do not return by air shipment.
- We will not accept COD packages.