If lost, stolen, or damaged, Gift Cards can be replaced for any remaining value if satisfactory proof of purchase is provided. Gift Cards cannot be replaced or refunded without the store receipt or proof of purchase.

Gift Cards Purchased Online or By Phone

  • The Gift Card number
  • The original order number for the Gift Card
  • The Last Name and Zip Code of the person who placed the original order for the Gift Card.

For Bass Pro Shops gift cards send to:  customer.service@basspro.com
For Cabela’s gift cards send to:  customer.service@cabelas.com 

Gift Cards Purchased from Bass Pro Shops or Cabela’s Retail Stores
Please email a copy of the receipt along with your contact information to:  customer.service@cabelas.com 

Gift Cards Purchased From 3rd Party Retailer (i.e. Walgreens, Family Dollar, etc.)
Please provide all available information from the list below to assist us in obtaining the gift card information. Proof of purchase will be required.

  • Photocopy of the purchase receipt
  • Purchaser's name and phone number
  • Location of the purchase (this may be included on the receipt or proof of purchase)
  • Date and time of the purchase (this may be included on the receipt or proof of purchase)
  • Gift Card # and Security Code/PIN (if available.)

For Bass Pro Shops gift cards send to:  giftcardissues@basspro.com 
For Cabela’s gift cards send to:  customer.service@cabelas.com

Click HERE to view the full gift card Terms and Conditions.